Terms and Conditions

Welcome to Thug Club, accessible at https://thugclub.org. These Terms and Conditions (“Terms”) govern your access to and use of our website and the purchase of products offered through it.

In these Terms, “Thug Club,” “we,” “us,” and “our” refer to the operator of thugclub.org. “You” and “customer” refer to anyone visiting our website or purchasing our products.

By accessing our website or placing an order, you agree to these Terms and our applicable Privacy Policy, Shipping Policy, and Return and Refund Policy. If you do not agree with these Terms, please do not use our website.

1. Use of Our Website

You may use our website to browse products, obtain product information, place orders, and contact customer support.

You agree to use the website only for lawful purposes and in a manner that does not interfere with its operation or violate the rights of others.

You must not:

• Use the website for fraudulent, unlawful, or misleading activities.
• Submit false or misleading order, payment, or delivery information.
• Attempt to gain unauthorized access to our website or systems.
• Interfere with website security, functionality, or availability.
• Use automated tools to manipulate purchases, pricing, or website operations.
• Copy, reproduce, or exploit website content for commercial purposes without appropriate authorization.

We reserve the right to restrict access to our website where reasonably necessary to protect our business, customers, or systems, subject to applicable law.

2. Products and Product Information

We make reasonable efforts to display accurate product descriptions, photographs, prices, sizes, colors, and other relevant details.

However, the appearance of a product may vary slightly depending on screen settings, lighting, photography, or manufacturing variations.

Product availability, specifications, prices, and descriptions may change from time to time. We will make reasonable efforts to correct material inaccuracies when identified.

Nothing in this section limits your rights where a product is defective, materially misdescribed, or otherwise fails to meet applicable legal requirements.

3. Product Availability

All products are subject to availability.

We may limit the quantity of products available for purchase or discontinue products when necessary.

If an item becomes unavailable after you place an order, we will make reasonable efforts to notify you by email. If we cannot fulfill the order, we may cancel it and refund amounts paid for the affected items in accordance with our Refund Policy and applicable law.

4. Pricing and Promotions

Product prices and any applicable discounts will be displayed on our website or at checkout.

We make reasonable efforts to ensure that pricing information is accurate. If a material pricing error occurs, we may contact you to explain the issue and discuss the available options before proceeding with the order.

Promotional offers, discount codes, and special prices may be subject to specific eligibility requirements, expiration dates, product restrictions, or minimum purchase conditions.

Unless otherwise stated, promotions cannot be combined with other offers. We may modify or discontinue promotions subject to applicable law and any terms already applicable to a completed purchase.

5. Orders and Order Acceptance

When you place an order, you agree to provide accurate and complete contact, billing, payment, and shipping information.

Submitting an order constitutes a purchase request. Your order is subject to payment authorization, product availability, and our acceptance.

We may decline or cancel an order where reasonably necessary, including when:

• A product is unavailable or discontinued.
• Payment authorization is declined or cannot be verified.
• Order information is materially incorrect or incomplete.
• A clear pricing or technical error has occurred.
• The order appears fraudulent or unauthorized.
• The order involves prohibited activity or an applicable legal restriction.

If we cancel an order after payment has been collected, we will arrange an appropriate refund in accordance with applicable law.

Order confirmations and relevant updates will be sent to the email address provided during checkout. An order confirmation does not necessarily mean that an order has been dispatched.

6. Payment

Payment must be completed using an available payment method displayed at checkout.

Payment methods may include credit cards, debit cards, or other payment options supported by the payment providers available on our website.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Payments may be subject to verification, authorization, security checks, and the terms of the applicable payment provider.

We do not guarantee that every payment method will be available for every transaction. We may be unable to process an order if payment authorization fails.

Payment information is handled in accordance with our Privacy Policy and the applicable payment provider’s terms.

7. Shipping and Delivery

We currently offer free shipping on orders placed through our website, subject to the shipping terms displayed at checkout.

Orders are generally processed and dispatched within 1–3 business days after the order is placed and payment is confirmed.

Processing time is separate from delivery time. Actual delivery time may vary depending on the destination, shipping carrier, customs procedures, and other circumstances.

Once your order has been dispatched and tracking information is available, we will send the tracking details to the email address provided during checkout.

If you have questions about shipping or tracking, contact [email protected].

If an order cannot be fulfilled because an item is unavailable, we will make reasonable efforts to notify you by email and arrange any applicable refund.

Additional information is available in our Shipping Policy.

8. Order Changes and Cancellations

If you need to change or cancel an order, contact [email protected] as soon as possible and include your order number.

We will make reasonable efforts to accommodate your request if the order has not entered processing or dispatch.

Once an order has been processed or shipped, changes or cancellations may no longer be possible. In that case, you may need to follow the applicable return procedure.

Nothing in this section limits any cancellation or withdrawal rights available under applicable law.

9. Returns and Exchanges

Eligible returns and exchanges may be requested within 7 days of receiving the product, subject to our Return and Refund Policy and applicable law.

Returned items should generally be unused, unworn, unwashed, and in their original condition, with original tags, packaging, and accessories where applicable.

Requests involving defective, damaged, incorrect, or materially misdescribed products will be handled in accordance with our policies and applicable consumer protection laws.

To request a return or exchange, email [email protected] with your order number and the reason for your request. Our team will review the request and provide instructions.

Please do not send a return to an unconfirmed address.

For full details, please review our Return and Refund Policy.

10. Refunds

Approved refunds will generally be processed to the original payment method unless another method is agreed upon where permitted by law.

We aim to initiate approved refunds within 3 business days after receiving and verifying the returned item. Applicable legal requirements take precedence if they require a different timeframe.

Banks, card issuers, and payment providers may require additional time before the refund appears in your account.

If you have a question about a refund, contact [email protected] and include your order number.

11. Customer Communications

We use the email address provided during checkout to send relevant order confirmations, shipping updates, tracking details, cancellation notices, refund updates, and responses to customer inquiries.

You are responsible for providing a valid email address and checking your inbox, including spam or junk folders, for order-related messages.

For assistance, please contact [email protected].

We may also send promotional communications where permitted by law and where any required consent has been obtained. You can unsubscribe from marketing emails using the instructions provided in those messages.

Unsubscribing from promotional emails does not prevent us from sending necessary transactional communications about your purchases.

12. Intellectual Property

Unless otherwise indicated, website content, including text, graphics, product photographs, logos, designs, page layouts, and other materials, is owned by or licensed to the relevant rights holder.

You may access and use this content for personal, non-commercial shopping purposes.

Without prior written authorization from the relevant rights holder, you may not reproduce, distribute, modify, publish, sell, or commercially exploit website content in a manner that infringes applicable intellectual property rights.

Nothing in these Terms transfers ownership of intellectual property to you.

13. User Submissions and Reviews

If our website allows you to submit reviews, comments, photographs, or other content, you are responsible for the content you provide.

You must not submit content that is unlawful, fraudulent, abusive, defamatory, discriminatory, misleading, or infringing on another person’s rights.

Where permitted by law, we may remove or restrict content that violates these Terms or creates a security, legal, or operational concern.

You retain any rights you hold in your submissions. By voluntarily submitting content for publication, you grant us permission to display and use that content for operating and promoting our website, subject to applicable law and any additional consent required.

We will not treat the submission of a review as permission to misuse your personal information.

14. Third-Party Services and Links

Our website may use or link to third-party services, including payment processors, shipping providers, analytics services, and external websites.

Third-party services may operate under their own terms, privacy policies, and operating procedures.

We are not responsible for the content or independent practices of third-party websites that we do not control. However, this provision does not exclude responsibility that cannot lawfully be excluded, including responsibility arising from our own acts or omissions.

We encourage you to review the applicable terms and privacy policies of third-party services when using them.

15. Privacy and Personal Information

Your privacy is important to us.

Information collected when you visit our website, place an order, make a payment, or contact customer support is handled in accordance with our Privacy Policy and applicable data protection laws.

Please review our Privacy Policy for details about the information we collect, how we use it, the service providers with whom it may be shared, and the rights available to you.

16. Website Availability and Technical Issues

We aim to keep our website available and functioning properly. However, uninterrupted access cannot be guaranteed.

Access may occasionally be interrupted because of maintenance, technical issues, hosting or platform failures, security measures, or circumstances beyond our reasonable control.

We may update, suspend, or modify website features when reasonably necessary for maintenance, security, or business operations.

Nothing in these Terms excludes liability for obligations or losses that cannot lawfully be excluded under applicable law.

17. Limitation of Liability

To the extent permitted by applicable law, Thug Club will not be liable for indirect or consequential losses arising from the use of our website where such liability may lawfully be limited.

We are not responsible for delays or interruptions caused by circumstances beyond our reasonable control, provided that this does not remove any obligations imposed on us by applicable law.

Nothing in these Terms excludes or limits liability for fraud, intentional misconduct, negligence where liability cannot lawfully be excluded, or any other liability that cannot be limited under applicable law.

These Terms do not affect mandatory consumer rights or remedies available to you.

18. Indemnification

To the extent permitted by applicable law, you may be responsible for losses or reasonable costs directly arising from your unlawful use of our website, your infringement of third-party rights, or your material violation of these Terms.

This provision does not apply to the extent that the relevant loss was caused by our own acts or omissions or where such responsibility cannot lawfully be imposed on you.

19. Governing Law and Dispute Resolution

These Terms are subject to the laws applicable to the transaction and the parties, taking into account any mandatory consumer protection laws that apply in your place of residence.

If you have a complaint or dispute concerning an order or our services, please contact [email protected] first so that we can attempt to resolve the matter.

If a dispute cannot be resolved informally, it may be referred to the appropriate court or dispute resolution body in accordance with applicable law.

Nothing in this section deprives consumers of mandatory legal protections or access to remedies available under applicable law.

20. Changes to These Terms

We may revise these Terms to reflect changes to our business, website, products, services, or applicable legal requirements.

When changes are made, we will update the effective date shown at the top of this page. Where required by law, we will provide advance notice or obtain additional consent.

Changes will apply from the stated effective date and will not retroactively remove rights that have already accrued or that are protected by applicable law.

We encourage you to review these Terms periodically.

21. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

Any invalid provision will be interpreted or limited only as necessary to comply with applicable law.

22. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, and Return and Refund Policy, constitute the terms governing your use of our website and purchases made through it, subject to any additional terms clearly presented and applicable to a specific transaction.

If a provision conflicts with a mandatory legal requirement, the applicable legal requirement will prevail.

23. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Website: https://thugclub.org
Customer Support Email: [email protected]